I purchased a refurbished Dyson Cordless vacuum as a gift. It looked brand new, came in a box and had a 1-yr warranty. I found the service friendly, efficient and knowledgeable. The price was reasonable. So far it seems to be working well. I also bought an extra filter and was surprised how inexpensive it was! I always go to Vac Connection even though it’s a bit of a drive for me, because they are trustworthy and helpful. 5 Stars!