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The hose is great but the stair attachment doesn’t work well.
Ordered a central vaccuum unit with hose kit along with additional hose and attachments. Duncan was kind enough to consolidate the additional hose and attachment kit into a pre-configured kit that also inlcuded the wall hook and attachment bag free of charge.
When the unit came in, it was missing the mounting bracket. Duncan shipped one out immediately.
Finished installing the unit over the weekend and we are extremely pleased.
Great customer service. We will be happy to do business with VacConnection again in the future for our central vac needs.
When our central vacuum decided to stop working we started to look around for a company that will help us with the fix and after we came across VacConnection (online) , had a chat over phone with them we decided to go ahead. All went as per plan, as discussed and agreed, from purchase to installation and payment.. great service, thank you
Great customer service
I was very pleased with the knowledge and expertise I received