(905) 639-2326 | email@example.com
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The Vac Connection offers “Free Ground Shipping “on all on line orders over $99.00 (before Taxes) within Canada.
All Free Ship orders will be sent via Ground Shipping through either UPS / FED EX / or PUROLATOR. After your order has been processed, you will receive a confirmation email from us detailing which shipper was used as well as the tracking Number so you can go online and track the progress of your shipment.
*Please note* On all orders over $99.00, your signature will be required to receive the goods so we can reduce the possibility of missing or lost merchandise
If your order is below $99.00, we offer our clients a choice of shipping options from UPS or FED EX to arrive at your home or alternate address. Just select the option that is right for you on our checkout page.
Below, you can see an example of some destination cities and towns and approximate delivery times to those areas. Please note that any cities/ towns / or suburbs that surround these destinations would be included within the delivery times mentioned. If you live in any rural areas around these urban centers, please add 1 to 2 business days to your delivery time.
Please note** Currently there are certain areas of Canada outside of the areas listed that are not serviced by the shipping companies that we use. These areas incur additional shipping charges called "BEYOND DESTINATION" charges. If you purchase an item that falls under the $99.00 free shipping schedule please note that these " Beyond Destination " charges and ONLY THESE CHARGES will not be covered and will be the responsibility of the customer to pay. We will however pay for the base cost of the shipment to you. Once we receive your order and input your address for shipping , this is when we find out that your address falls within the category "Beyond Destination" . We will notify you to give you the option of paying these fees or we will refund your purchase price back to you . An extreme example of "Beyond Destination" would be a remote island off the BC coast or a remote village in some of our northern provinces that are not serviced by conventional shippers.
|CITY / TOWN||DELIVERY TIMES||CITY / TOWN||DELIVERY TIMES|
||3 BUSINESS DAYS||BRANDON||4 BUSINESS DAYS|
|MONCTON||3 BUSINESS DAYS||REGINA||4 BUSINESS DAYS|
|QUEBEC CITY||3 BUSINESS DAYS||SASKATOON||4 BUSINESS DAYS|
|MONTREAL||2 BUSINESS DAYS||CALGARY||4 BUSINESS DAYS|
|OTTAWA||2 BUSINESS DAYS||EDMONTON||4 BUSINESS DAYS|
|PETERBOURGH||2 BUSINESS DAYS||LETHBRIDGE||4 BUSINESS DAYS|
|TORONTO||2 BUSINESS DAYS||KAMLOOPS||
5 BUSINESS DAYS
|KITCHENER||2 BUSINESS DAYS||PRINCE GEORGE||5 BUSINESS DAYS|
|LONDON||2 BUSINESS DAYS||VANCOUVER||5 BUSINESS DAYS|
|WINDSOR||2 BUSINESS DAYS||VICTORIA||5 BUSINESS DAYS|
|SUDBURY||3 BUSINESS DAYS||NANAIMO||5 BUSINESS DAYS|
|THUNDER BAY||4 BUSINESS DAYS|
|WINNIPEG||4 BUSINESS DAYS|
PLEASE NOTE * At this time we will not be shipping to NFLD, LABRADOR, PEI, YUKON, NWT, NUNAVIT OR UNITED STATES
If you have purchased a product on line with us and within 30 days you are not completely satisfied, we will refund 100% of your purchase price back to you PLUS for your inconvenience we will offer you a $10.00 Gift Card Credit to use against any future on line purchase with us.
If you are not satisfied with your on line purchase and wish to return or exchange it, please contact us within 30 calendar days from date of purchase via telephone or on our web site email, firstname.lastname@example.org
We will gladly refund 100% of your purchase price back to your form of payment to us or exchange your purchase if you wish, PLUS we will offer you a $10.00 Gift Card Credit to be used for any future on line purchase with The Vac Connection.
The cost of shipping the product back from your address to our retail store will be FREE OF CHARGE to you and will be handled by a pre paid shipping label ( as covered in our returns process below)>
Returns and Exchanges will be excepted within 30 calendar days providing the following conditions are met :
To Request a Return or exchange:
The Vac Connection
3315 Fairview Street
Burlington Ontario , Canada
Call – 905-639-2326
Email – email@example.com
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