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Q: Why does my portable vacuum have poor suction and will not pick up anything?

A couple of things could be happening. First you may have a clog in the hose or in the channel where the dirt moves into the bag or into the dirt container. You may also have a filter that is clogged and won’t let air movement through it. Second, If your vacuum has a rotating brush roll , you may have a belt that is broken or stretched and this won’t allow you to pick up anything either. In both cases a simple inspection can solve the problem – Please feel free to call or stop by the store to allow us to assist you.

Q: I have very little suction in my central vacuum system. Why?

A few things may have happened. You may have a clog in your vacuum tubing in the home or you may have a clog in the vacuum hose. To test the hose, plug it directly into the vacuum inlet either on the front of your central vacuum or beside you vacuum. These inlets are usually the closest ones to the canister and if the hose has lots of suction here, than the problem will be somewhere in the lines in the home. Call us to do a service call to correct the problem. If the hose has little suction then you probably have a clog in the hose. Bring it in to us. Another area you can check is the vacuum inlets to make sure that a door is not broken or to see if the rubber gasket is still seated inside the flap. If either of these has occurred, you need to replace the inlet valve.

Q: What type of vacuum do I use to clean my hard wood floors?

Never use a vacuum with the brush roll rotating on hard wood floors. This could scratch the surface. You should always make sure the vacuum you use has real rubber wheels for ease of use on the wood and you should use a hard floor brush only with soft bristles to avoid surface scratches. In most cases, canister vacuums would be a better fit for all users to clean any type of hard floor surfaces, not only hard wood.

Q: Bagless versus bagged vacuums. Which are better?

A – Great question!! Here is some food for thought! Are you allergic to dust or dogs or cats? If you are, you may have a problem with exposed debris as you empty the container. Bagged models are easier to just dispose of the bag If you are not allergic and you have lots dog and cat hair maybe a bagless model is for you, but remember not all bagless models are equal. Check out the cost of the replacement filter s for the bagless model versus the cost of the bags. When looking at bagless vacuums ,remember the only thing stopping the dirt and dust from blowing back into the room is the vacuum filter. If it is dirty or clogged, you are vacuuming up the dirt and just blowing it back in the same room Indoor air quality has been proven to be better with a bagged vacuum versus a bagless vacuum and simply because the bag keeps more dirt inside of it. More than a plastic container and filter. If your decision is to go for a bagless model make sure you are willing to pay for a good one. If not, less expensive models tend to leak a lot and have a shorter life span. The market is changing and we have noticed a reduction in sales on bagless vacuums in favor of bagged models. We have also noticed that these same customers who have used bagless in the past have changed to bagged canister models instead of upright vacuums. Interesting!! Cleaner Air – easier to use! Free delivery on orders over $99 Fast Free Shipping to your Door

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We are an authorized Beam Central Vacuum, Cyclo Vac Central Vacuum Dealer and Authorized warranty centre. Contact us today, we can help you with your Central Vacuum System questions.

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